State Farm® Insurance Agent Stephanie Criona

"Trustworthy, knowledgeable and reliable."

"Great package deals for all your policy needs."

"Excellent team. They were very helpful and patient answering all my questions. Yadira is especially knowledgeable - glad we went with state farm"

"Great staff and customer service."

"Stephanie and her team at State Farm in Hermosa are truly something special. From the very beginning, they took the time to break everything down for me, no jargon, no pressure, just honest guidance. I’ve always found insurance kind of overwhelming (and honestly, a bit of a headache), but the team made the entire process so easy and stress-free. What really stood out to me was how genuine and responsive they are. Anytime I had a question (even the small, silly ones), they were quick to respond and super patient. Just as amazing. Every interaction, whether over the phone or in person, has been warm, helpful, and professional. You can tell they actually care. Now I feel totally confident about my coverage and that peace of mind is priceless. If you’re looking for someone who truly has your back, look no further than Stephanie and her crew. Highly, highly recommend!"

"I’ve been insured with Stephanie since day one when she first opened her doors back in 1999. Yes, I’m her father, but that does not change the fact that her friendly office staff responds via text email or phone. I’ve been able to save a lot of money by bundling all of my insurance at one location, and I can always rely on Stephanie in her staff to keep me up-to-date of changes in the insurance industry. Finally, all of my insurances are on auto pay so I don’t have to worry about writing a checks or anything of that nature and it’s automatically deducted out of my account on the day and time that I want it’s really a convenience, especially as I get older. My friends who I have referred are very, very thankful because they get great service from her office and from her"

"Great customer service!"

"Stephanie is very knowledgeable and responsive. She goes above and beyond to help people get what they need."

"Every visit is seemless thanks to Yadira’s amazing support. I’ve never had a problem when visiting the office for help with my membership. Recommend her to all my friends when visiting State Farm Insurance."

"Wow! Martin Lambert and Yadira Cervantes possess distinguishable qualities, their professional and personable customer service skills are impeccable; yes, Over the years, I have experienced their genuine attention to detail, knowledge and listening skills to be better than the best. My 40 years' hospitality career allows me to recognize these traits. No mater what my questions are, the way Yadira and Martin respond, wow! these two always do manage to make feel special. Imagine that! Cristina Gallegos and JT."

"Martin is great! He’s always willing to go the extra mile, consistently provides excellent assistance and demonstrates a strong commitment to helping their customers when you need someone to help, Martin is your guy!"

"Stephanie and her staff provide top notch service. They truly care about their policyholders and go above and beyond to help."

"Thank you for all the special service you give. It’s nice to know that you care and always make yourself available for my questions about my car and home coverage. It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met. Thank you Yadira!"

"This review is directed at Martin, agent for Stephanie. Martin is my go to guy at the agency. When I get my renewals I always give him a call to have any question I may have answered quickly and to my satisfaction. Martin has a great phone presence, a calm demeanor, he listens before he talks, he is respectful, and (most importantly) always has a solution that is fair and takes my needs into account. He has immediate access to my accounts (car - home - other). We can talk in confidence that all the numbers, figures, dates are up to date and reflect my current state-of-insurance. I cannot more honestly recommend Martin to anyone thinking about insurance needs. He is wonderful."

"It's always a pleasure working with Martin. I can count on him to respond to my questions in a timely and professional manner."

"Yadira's expertise and professionalism is second to none. She never fails to impress me and consistently exceeds my expectations with her transparency, authenticity, and clear and effective communication."

"I've been with Stephanie for years. Her and her team are great and super reliable. Her team were very accommodating with an incident I had. At the end of the day I was very satisfied with the outcome. Would recommend!"

"Stephanie is wonderful person and a great human being!"

"They were helpful and efficient to all my questions."

"I really love how hard working these people how and cooperative they are they want to make sure you in good hands and really do want to help rather than just take your money."

"Thank you for being the best in all of our coverages we will be moving to Arizona soon I hope to be able to get the same service for my home and auto in Arizona. Thank You guys"

"Great service and very professional staff!!!"

"Stephanie and her staff have always been quick to respond to any questions I (or my daughter) have had on our policies or just general questions on other products. Overall great to work with!"

"I’ve been with Stephanie for many years and have 3 car insurances and home insurance with her that are very competitive with other insurance companies. She has been very helpful and supportive of my insurance needs throughout the years."

"I have been with State Farm for almost 20 years. They cover both my families cars and our house. They have been very attentive to my needs and I love that I can always talk to a person immediately. I wouldn't do business with anyone else."