State Farm® Insurance Agent Stephanie Criona
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Manikelly
September 15, 2024
5
out of
5
rating by Laura Manikelly
"I have used Stephanie Criona at State Farm for the past 10 years. Her staff are professional and knowledgeable, especially, Marty. I would highly recommend Stephanie and her team for all of your insurance needs."
We responded:
"Thank you for the kind words Laura. We are here to guide you with your insurance needs. We are just a phone call away. "
Dayna & Brian Fladhammer
September 11, 2024
5
out of
5
rating by Dayna & Brian Fladhammer
"I had no idea how good we had it at Stephanie's agency until we moved out of state and she could no longer be our agent! She is fantastic, attentive and ahead of the curve at anticipating needs!"
We responded:
"Thank you! We love taking care of our clients. We miss having you here in California. Pease know that we are always be here for you if you ever move back. Don't forget to ask your current agent to review your insurance policies annually so you can make changes to protect your family. Thank you for being a part of our State Farm family."
Esther
August 15, 2024
5
out of
5
rating by Esther
"They are very helpful. They always give me the information I need or looking for. I’ve been with them for the past 15 years and I wouldn’t change insurance."
We responded:
"Esther- we value your continued loyalty to our State Farm Criona agency. We hope you know you can count on us for all you insurance needs. "
Lara Dildy
June 13, 2024
5
out of
5
rating by Lara Dildy
"Martin is wonderful. Attentive and supportive. Treats me like a friendly neighbor rather than just a customer."
We responded:
"Thank you for your kind words. Its messages like this that that makes our job so easy. We rely on your trust in our office. We take pride in building a relationship with you, our client."
Kandace Lancaster
June 12, 2024
5
out of
5
rating by Kandace Lancaster
"I’ve had Statefarm insurance since I became a driver! I’m 53 now!!!! Best insurance ever! Especially Stephanie! Always very helpful!"
We responded:
"Thank you for allowing us to take care of you over the years."
Gina Miller
June 6, 2024
5
out of
5
rating by Gina Miller
"Very helpful and communicative! If a payment is due or card on file is expired, they always reach out to let me know and make sure I don't have a lapse in insurance. The staff at the office always provides wonderful service and is very friendly and kind."
We responded:
"Thank you for allowing us to take care of you your family. Thank you for taking the time to share your feedback with us. "
Bobbi Crosby Lambert
June 4, 2024
5
out of
5
rating by Bobbi Crosby Lambert
"I value the realtime, actual person support when I need someone to help me through a situation with my car or other insurance-related issues. Stephanie Criona and her staff are a rare find in customer service and care for their clients. Thank you!"
We responded:
"Thank you for the great review Bobbi. We love having you with our office and value your business. We look forward to many continued years of service."
Sevy B
May 30, 2024
5
out of
5
rating by Sevy B
"We have our home and four cars insured with Stephanie Criona. Over the years, I've mainly communicated with Yadira. Yadira has always provided exceptional service and has always been readily available to help."
We responded:
"Thank you so much Sevy- We love Yadira too. She has been with us for almost 12 years and is the backbone to our agency. Thank you for continuing to trust us with your insurance. We love being your partner and protecting your family."
Ella Baxter
May 2, 2024
5
out of
5
rating by Ella Baxter
"Stephanie, Yadira, and Martin were all super helpful and responsive!"
We responded:
"Hi Ella, Thank you so much for calling our Agency. We love taking care of you and your family and look forward to working with you over the years to come. Please call us with any insurance related questions - We are here to be your trusted advisor. Congratulations on your new job!"
Quinn Merritt
April 22, 2024
5
out of
5
rating by Quinn Merritt
"If you’re looking for an honest insurance agent that genuinely cares and appreciates her customers, please contact Stephanie Criona at Statefarm. We’ve partnered with her for our insurance needs for the past 10+ years and her commitment to service has only improved over the years."
We responded:
"Dear Quinn, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service. At State Farm, we strive to provide excellent service to our customers, and we are delighted to know that we met your expectations. Your satisfaction is our top priority, and we are glad that we were able to assist you effectively. We truly appreciate your kind words regarding our team's helpfulness, knowledge, and professionalism. It is always our goal to provide prompt and informative assistance to our customers, and we are pleased to hear that we achieved that with you. Thank you for choosing Stephanie Criona, State Farm Insurance Agency. We value your business and look forward to serving you again in the future. Stephanie"
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April 18, 2024
5
out of
5
rating by hfdpb xkzmj
"I have been a customer of State Farm with Stephanie Criona for many years. I am very satisfied with the excellent service I received from State Farm office manager, Yadira. Yadira is extremely helpful, informative, friendly, courteous and professional. She always responds to my inquiry promptly and she is very patient. Yadira has excellent customer service etiquette. I am very pleased to do business with State Farm. Customer, Cynthia of Torrance"
We responded:
"Thank you for taking the time to share your positive experience with us. We appreciate your continued support as a valued customer of State Farm with Stephanie Criona. We are happy to hear that Yadira, our office manager, has consistently provided you with excellent service. It is our top priority to ensure that our customers receive the assistance they need in a timely and professional manner. We are glad to know that Yadira has been helpful, informative, friendly, courteous, and patient throughout your interactions with her. We love her! At State Farm, we strive to uphold the highest standards of customer service, and we are delighted to hear that Yadira has demonstrated excellent customer service etiquette. We will make sure to pass on your kind words to her, as it will serve as encouragement for her continuous dedication. Thank you once again for your kind words and choosing State Farm. We look forward to serving you for more years to come."
Joey Marasco
April 15, 2024
5
out of
5
rating by Joey Marasco
"Stephanie Criona has taken care of our insurance needs for 10+ years. She provides a boutique style agency by taking care of her clients. Her office staff is knowledgeable, easy to get in touch with and provides great customer service. Super happy with Stephanie Criona & Team!"
We responded:
"Thank you, Joey and Julia! You have been wonderful clients all these years. We love having clients like you. "
Michael Millar
April 12, 2024
5
out of
5
rating by Michael Millar
"I have had all my insurance with Stephanie Criona for over 15 years. They have always given me great service and ready with answers to my questions. Super happy with their service!"
We responded:
"Thank you so much for the great review, Mike. We love care of you and your friends. "
Jimi Hazen
April 12, 2024
5
out of
5
rating by Jimi Hazen
"Super friendly and helpful!"
We responded:
"Rock on, Mr. Hazen. Thank you for letting us take care of your insurance needs."