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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen Patacsil

November 10, 2025

5  out of  5
rating by Kathleen Patacsil
"I recently worked with Stephanie C to understand some questions I had regarding some health care qualifications. She was prompt to respond to my email. Her response was professional, knowledgeable, and thorough. I would happy to recommend her to anyone who needs someone who is honest and transparent to learn more about health care plans."
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Lin Van Gelder

November 8, 2025

5  out of  5
rating by Lin Van Gelder
"Stephanie has been our State Farm agent for many years, and I highly recommend her services and her excellent and responsive staff. We have always been able to get our questions answered and we feel very confident that will continue to have our home and auto insurance needs to be met by her company. Plus she is a sweetheart and she's very honest."
We responded:
"Thank you so much, Lin. I remember meeting you not long after I opened my Agency in 1999 ... time flies! I even remember your fav girl scout cookie order and always loved your vegetarian restaurant recommendations. Thank you for your kind words and know the feeling is mutual. :-) "
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latoley2

November 8, 2025

5  out of  5
rating by latoley2
"I have been a State Farm customer for many many years and I can't say enough about Stephanie's staff and their warmth and professionalism. I speak with Martin frequently and he has helped me many times with a myriad of issues and he is always very friendly and prompt. I highly recommend their business."
We responded:
"Thank you so much for your thoughtful review. We love taking care of our clients. Thank you for your continued confidence in our team. "
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Art Bueno

November 7, 2025

5  out of  5
rating by Art Bueno
"Excellent service ... Your group is the BESt !!! Thank You !!"
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Joelle Barrett

November 7, 2025

5  out of  5
rating by Joelle Barrett
"Stephanie Criona is a great State Farm Insurance Agent. I have known her for over 20 years and respect her completely. Anyone who has her as an agent is blessed. Joelle Barrett"
We responded:
"Thank you, Joelle. We love insuring you and your family. Thank you for the continued confidence in our team and the referrals. Let us know if we can help with any Life, Disability, or Medicare Supplement "
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Heather Hartman

October 30, 2025

5  out of  5
rating by Heather Hartman
"We’ve been working with Stephanie and her team for over 6 years now. They insure all five of our vehicles and our home. They help us get the best rates (making sure we take advantage of all applicable discounts) and provide us with the highest quality, personal service. They are friendly, professional, and always respond quickly. I highly recommend them!"
We responded:
"Thank you for your 5-star review!. Heather. We love taking care of you and your family. Feel friend to send your friends our way for their insurance need in California and Arizona. "
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Mark Waronek

October 23, 2025

5  out of  5
rating by Mark Waronek
"Stephanie is an amazing State Farm Insurance Agent!! She truly cares about her clients.......she treats her clients like family!! She always has time for her clients and goes out of her way to make you feel like your'e her only client!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ron guirnalda

October 21, 2025

5  out of  5
rating by ron guirnalda
"Stephanie’s office has always been great in assisting my family in our insurance needs. And the service is outstanding like they are part of our family."
We responded:
"Thank you for your kind words and support of the Agency. We appreciate your business and the referrals you send our way. We love taking care of you and your family! "
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Patricia Watkins

October 15, 2025

5  out of  5
rating by Patricia Watkins
"Stephanie has been my agent for years. She has always had great service! I highly recommend her as an agent for your home and auto insurance. Her professionalism and responsiveness to my insurance needs has been excellent!"
We responded:
"Thank you for reviewing our State Farm agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph Forehan

October 12, 2025

5  out of  5
rating by Joseph Forehan
"Just super professional, understood the needs of our family"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ava Halliday

October 9, 2025

5  out of  5
rating by Ava Halliday
"Stephanie has been there for me for nearly a decade, and I’ve always been impressed by her reliability and genuine care. She’s warm, dedicated, and someone you can always trust to look out for you. It's been great working with Stephanie!"
We responded:
"Thank you, Ava! We appreciate YOU! Please let us know if there is anything else we can do to help you or your family. Peace! "
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Damian Sanchez

October 9, 2025

5  out of  5
rating by Damian Sanchez
"State Farm’s service has been outstanding, their team is always friendly, reliable, and quick to help. They make everything easy to understand and truly care about their customers. I’ll be moving to Arizona soon, and I plan to continue to call State Farm for my renters insurance because of the great service I’ve experienced."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Douglas Varela

October 9, 2025

5  out of  5
rating by Douglas Varela
"I’ve had an amazing experience with State Farm. From the start, their customer service has been friendly, patient, and incredibly helpful. They took the time to explain all my coverage options clearly, helping me choose a plan that fits both my needs and my budget."
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Molly A.

September 25, 2025

5  out of  5
rating by Molly A.
"Great service! I’ve been with Stephanie’s office for more than 15 years and when I needed help with a recent car accident, her office was prompt and helpful with my claim. Yadira was very responsive and gave me different options to save money and also keep the coverage I needed. Thank you!"
We responded:
"Thank you, Molly! We’re honored by your positive feedback. We look forward to providing great service for you and your family. If there is anything else we can do for your insurance needs, Auto, Home, Life, Disability, or Medicare Supplement- just let us know!"
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Mark Hooker

September 22, 2025

5  out of  5
rating by Mark Hooker
"Stephanie and her very knowledgeable team have helped with my Insurance needs for over 15 years now. They are always up beat and friendly to me and I go away feeling taken care of. Sincerely , Thank you! Mark H."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Mineo

September 19, 2025

5  out of  5
rating by John Mineo
"Always been helpful and professional, and down to earth nice people. Worked with Yadira for years now."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alicia Yanez

September 15, 2025

5  out of  5
rating by Alicia Yanez
"We’ve been with StateFarm for over 12 years, and Yadira has always been such a pleasure to work with! Every time we call, she is so welcoming, cheerful, and always ready to help with any questions we have. She makes everything so easy to understand and handles things quickly and professionally. Over the years, we’ve trusted her with all of our needs cars, life insurance, renters insurance, and personal articles and we couldn’t be happier with the service she provides. It’s rare to find someone so consistently kind, reliable, and dedicated. We truly appreciate Yadira and highly recommend her to anyone looking for outstanding service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Please let us know if there is anything else we can do for your family and friends her in California or Arizona. We are here for YOU!!!"
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Jack

September 9, 2025

5  out of  5
rating by Jack
"Luke is hard working, is caring, and wants the best for his clients he wants to help everyone he can!."
We responded:
"Thank you for such positive words. We are happy to hear that Luke and the team are taking care of you and your families insurance needs. "
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karina chavez

September 4, 2025

5  out of  5
rating by karina chavez
"Thank you for always taking care of me and my families insurance needs. We have been with the Stephanie Criona Agency for now almost 15 yrs and we have no complaints. The service e is great and they help us adjust our auto insurance to our changing needs and growing family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Banda

August 27, 2025

5  out of  5
rating by Chris Banda
"Have had insurance for a while here and have really enjoyed how personal and understanding her team has been. Yadira has been the most helpful and made insurance simple for me and my family—always looking for ways to keep me covered while not breaking the bank."
We responded:
"Thank you for your kind words. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Glad Yadira is able to explain everything to you and save you $$$. Thank you for you 20+ yrs with State Farm and your continued loyalty to the Criona Agency."
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Rita Anderson

August 25, 2025

5  out of  5
rating by Rita Anderson
"Luke assisted me with the required documents needed to cancel my mother’s State Farm Homeowners Insurance bill, due to her passing on 1/10/25. His prompt response with my issue was appreciated."
We responded:
"Thank you for your 5-star review! So glad we were able to help your during such a difficult time for your family. Thank you for all your years with State Farm and the Criona Agency."
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Andy Bogus

August 21, 2025

5  out of  5
rating by Andy Bogus
"I have been a State Farm client for nearly 45 years. The last 20 with Stephanie. Her staff is very professional, yet genuinely nice. Not just polite, but warm and engaging and exceptionally helpful. Questions always answered quickly, concerns resolved instantly and always a sympathetic ear. I highly recommend Stephanie!! No reservations at all!!!"
We responded:
"Thank you for taking the time to share your kind words! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Wright

August 20, 2025

5  out of  5
rating by Josh Wright
"Stephanie helped me save a ton of $ and was very quick and knowledgeable in getting me taken care of. I highly recommend her for any insurance needs you might have"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Please let us know if you have questions or want anything explained in more detail."
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Kat's Chaos

August 19, 2025

5  out of  5
rating by Kat's Chaos
"Stephanie and her team are the best! They help us so much with all our questions and needs regarding insurance!"
We responded:
"We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help like a good neighbor ;o)"
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carli duda

August 19, 2025

5  out of  5
rating by carli duda
"Yadira is always so helpful and someone to rely on. Thank you!"
We responded:
" If you ever have any questions or need assistance, we’re here to help!"