Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Marander

David Marander

September 26, 2026

5  out of  5
rating by David Marander
"Stephanie’s staff followed up with us quickly on a Saturday. When does that ever happen? Five stars! Thank you."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Emerson Palmer

Emerson Palmer

September 25, 2026

5  out of  5
rating by Emerson Palmer
"Stephanie and her team have allowed me to breathe a breath of fresh air. I’ve been insured for a few years now through Stephanie, and I have always felt heard and respected. I typically have a lot of anxiety concerning insurance questions, payments, etc. but Stephanie and her team (big shout out to Yadira!) are so comforting and have always helped me feel supported and calm in all interactions. Great work and great customer service standards. Highly recommend !!"
We responded:
"We are grateful for your kind words and for your feedback! It’s our pleasure to assist you with your insurance needs. Your questions are always welcome and we are happy to explain any concerns or questions. If there is anything else we can do to help, please let us know!

We will pass the message along to Yadira and let her know your appreciation of her."
Profile photo of Craig Steele

Craig Steele

September 22, 2026

5  out of  5
rating by Craig Steele
"Been with this team for close to 20 years now with my home and all our cars…great service"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Manhattan Beach to know you had such a great experience with us. Remember, we can help your friends in Arizona and Oregon as well. "
Profile photo of Jose Rodriguez

Jose Rodriguez

August 31, 2026

5  out of  5
rating by Jose Rodriguez
"Great customer support, I was able to learn more about auto insurance"
We responded:
"Jose, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Manhattan Beach. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Stephanie Criona and Team "
Profile photo of Luis Chay

Luis Chay

August 31, 2026

5  out of  5
rating by Luis Chay
"Good customer service"
We responded:
"Luis, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of lee stephens

lee stephens

August 4, 2026

5  out of  5
rating by lee stephens
"I am very please with Stephanie criona I been with this agent for many years never had any problems always the best service and great people yadria is a wonderful person to talk to and handle a my insecurities needs."
We responded:
"Lee- Thank you for reviewing our State Farm Agency! We’re happy to know you had a positive experience with us; customer service is our top priority! We look forward to continuing to support your insurance needs- especially Auto, home, Life and Medicare Supplememnt. We are happy to help your friends and family in California, Arizona, and Oregon. Have a great summer, Lee! "
Profile photo of Susan Miller

Susan Miller

August 3, 2026

5  out of  5
rating by Susan Miller
"They work with you and provide great service. Especially Yadira."
We responded:
"Susan, thank you for the amazing review! Our Manhattan Beach insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Stephanie Criona, your State Farm Agent serving California, Arizona, and Oregon."
Profile photo of Kyle Taylor

Kyle Taylor

July 30, 2026

5  out of  5
rating by Kyle Taylor
"Excellent service and highly professional!"
We responded:
"Hi Kyle, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Stephanie Criona, Your State Farm Agent "
Profile photo of Christina Fenstermacher

Christina Fenstermacher

July 23, 2026

5  out of  5
rating by Christina Fenstermacher
"I've been with Stephanie Criona at State Farm for 36 yrs and have had a wonderful rapport with every staff member I encountered. I love the security I have with State Farm, especially for someone who's never had the best driving record, tickets, accidents. As bad as my record got, I never got canceled."
We responded:
"Thank you so much for your kind review, Christina! I am looking forward to our visit next week! Thank you for your loyalty and referrals. If you or your friends in CA, AZ or OR need any insurance assistance, we are just an email or call away! - Stephanie Criona, your State Farm Agent   "
Profile photo of tsengmic

tsengmic

July 14, 2026

5  out of  5
rating by tsengmic
"My State Farm agent is always quick to respond and provides excellent customer service. They are professional, helpful, and make everything easy. Highly recommended!"
We responded:
"Wow, thank you for the 5-star review! Thank you for the opportunity to take care of your insurance. If you ever need anything, we’re just a call or message away - and remember to tell your friends ab out us. ;-) We appreciate your continued loyalty and referrals."
Profile photo of S Perez

S Perez

July 14, 2026

5  out of  5
rating by S Perez
"Wether its a full evaluation of my suite of policies or a small update to a single policy, Stephanie and her staff are always ready to help, take care of business and help me to keep moving forward with my day. I trust State Farm and Stephanie's office completely. The great customer service is an important bonus."
We responded:
"Thank you so much for your wonderful feedback of us here at Stephanie Criona’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Stephanie Criona’s Insurance Team "
Profile photo of Gore Dole

Gore Dole

July 14, 2026

5  out of  5
rating by Gore Dole
"As good as it gets. Have been a satisfied customer since 1998."
We responded:
"Gore, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Manhattan Beach insurance team! - Your State Farm Agent, Stephanie Criona "
Profile photo of Cynthia Dixon

Cynthia Dixon

July 14, 2026

5  out of  5
rating by Cynthia Dixon
"I love my State Farm office, Great team very good customer service always very helpful with anything needed. Thanks Stephaniecroina and team."
We responded:
"Thanks so much for the amazing review, Cynthia! We really appreciate your support here in Manhattan Beach. Just reach out anytime if you need us - we’re here for you. "
Profile photo of James S. Lee

James S. Lee

July 7, 2026

5  out of  5
rating by James S. Lee
"Customer for 25 years, she is great!!! Always easy to talk to and she always wants to help!!!!
Thank you"
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs... we appreciate your business and referrals. We are licensed in Arizona and Oregon now if you have friends or family out of state who would appreciate the same good service. :-) "
Profile photo of Maribel Chavez

Maribel Chavez

June 28, 2026

5  out of  5
rating by Maribel Chavez
"Great customer service and an easy claims process. State Farm has always been responsive and helpful whenever I’ve needed assistance. I highly recommend them for auto insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of David Veerman

David Veerman

June 26, 2026

5  out of  5
rating by David Veerman
"I’ve been with Stephanie Mason’s State Farm office for over 28 years. Great staff and customer service. It’s nice to be able to speak with live representatives! They are great at getting back to you."
We responded:
"Thank you for your kind review, David. We love taking care of your family and friends. We appreciate your loyalties and referrals in California and Arizona. Thank you for letting us handle all of your Home, auto, and business insurance needs."
Profile photo of hitoshi aratani

hitoshi aratani

June 18, 2026

5  out of  5
rating by hitoshi aratani
"Responsive and professional. Very satisfied."
We responded:
"Thank you for the kind review, Toshi! I enjoyed talking with you and working together. Thank you for trusting our team with your insurance needs. We are here to help! "
Profile photo of Daniel Sanchez

Daniel Sanchez

June 16, 2026

5  out of  5
rating by Daniel Sanchez
"The team is always so helpful and very responsive. My family and I truly appreciate your team."
We responded:
"Daniel, thank you for your wonderful review of my State Farm Stephanie Criona’s Office! We love taking care of our customers. Please let us know if you or anyone you know in California, Arizona or Oregon need any additional guidance on insurance. "
Profile photo of Annie Freiburghouse

Annie Freiburghouse

May 31, 2026

5  out of  5
rating by Annie Freiburghouse
"I have had the most wonderful experience with Stephanie and her team at State Farm! They are so knowledgeable, efficient and responsive and have helped my family and myself with so much over the years. It has given me such peace of mind to know that I am with State Farm. They are so pleasant and kind when working with us, making complicated matters so much more simple with their expertise and exceptional customer service. We are so thankful for them - I can’t recommend Stephanie and her team at State Farm highly enough! 😊"
We responded:
"Thank you so much for the 5-stars, Annie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Stephanie Criona’s Team anytime. If you know of anyone who needs insurance in Arizona or California , please send them our way. "
Profile photo of Ann Blevins

Ann Blevins

May 28, 2026

5  out of  5
rating by Ann Blevins
"I would recommend highly to others! Thank you!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of d Loftus

d Loftus

May 20, 2026

5  out of  5
rating by d Loftus
"This is an excellent insurance agency. They have been handling our homeowners insurance for many years. In an era in which so many businesses have lost the personal touch, the Stephanie Criona Agency stands as a model of good customer service. They are always friendly and always accessible. This is a 5-star organization!"
We responded:
"HI David! Thank you for your 5-star review. We appreciate your feedback and are happy to know you had a positive experience with State Farm Agent Stephanie Criona’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Manhattan Beach. Just a reminder that we offer Auto, Home, Life, Medicare Supplement, and Disability in California and Arizona. Let us know if you or any of your friend's need further assistance"
Profile photo of Patricia Anthony

Patricia Anthony

May 14, 2026

5  out of  5
rating by Patricia Anthony
"My husband and I have had policies with Stephanie’s State Farm office for over 10 years. It is so nice to have an actual agent answer the phone when you call. They are so helpful with any and all questions or concerns regarding policies. We are very happy and satisfied with them. They provide excellent customer service!"
We responded:
"Patricia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Stephanie Criona’s Team is just a call or email away!"
Profile photo of Jackson Davis

Jackson Davis

April 29, 2026

5  out of  5
rating by Jackson Davis
"Camilo provided one of the best customer service experiences I have ever had. He was super knowledgeable, kind and was willing to answer all the questions and concerns I had."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Stephanie Criona’s Team here in Manhattan Beach . "
Profile photo of Paco Christman

Paco Christman

April 29, 2026

5  out of  5
rating by Paco Christman
"Camilo is a pleasure to work with because he is always personable and helpful."
We responded:
"Greetings Paco, Thanks for the great review! Hearing your experience went well really makes our day. Our goal will always be to provide the best experience, and we love knowing yours was no different. See you soon!"
Profile photo of Robin Taub Comer

Robin Taub Comer

April 23, 2026

5  out of  5
rating by Robin Taub Comer
"Love this office. They are always available to answer questions and help me whenever needed."
We responded:
"Robin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Stephanie Criona’s team. Let us know if there is anything else we can do to help your family and friends in California and Arizona. "